Delivery will be within 5 working days after placing an order.
Parcel tracking available. Our courier will advise of a delivery time slot via email or SMS.
We cannot guarantee delivery dates and are not responsible for delays caused by events beyond our reasonable control, such as poor weather conditions or labour disputes at the delivery service providers that we use. In the unusual event that we are unable to deliver your order within thirty days of the date of your order, we will let you know this. At that point you will have the option to cancel your order or to agree to continue with it, and we will then dispatch the item if and when it becomes available.
If you have not received the goods by their expected date for arrival then please let us know as soon as possible.
Delivery will be complete once we have delivered the goods in question to the address you gave us (or any alternative address that you have agreed that we may leave the goods at). If no-one is available at the address to take delivery we will leave you a note to this effect, in which case you should contact us to re-arrange delivery. If you fail to contact us to re-arrange delivery with the period specified by us or fail to take delivery on the re-arranged date then the products may be returned to our warehouses. If that happens then we reserve the right to charge you for the additional costs that we may incur as a result and to cancel your order.
The goods become your responsibility once delivery has been completed.
OWNERSHIP OF GOODS
You own the goods once we have received payment in full for them and they have been delivered to you.