30 DAY WARRANTY
We at Jaguar Land Rover South Africa want you to be completely happy with your product. It has been designed and manufactured with as much care, attention to detail and quality control, as our vehicles.
If there is any defect in any product that you purchase from the Site and you notify us of this within 30 days after the date of delivery in accordance with this warranty section then we will at our option replace the goods or, if neither is possible within a reasonable time, we will refund the price paid by you. Please follow return process.
Your warranty may be transferred to another person in a one-time transfer. This transfer is to allow the purchase of gifts where the ownership of the product is passed from one person to another.
This warranty does not apply to and does not cover damage or defects arising from:
- fair wear and tear.
- inappropriate storage or use of the product or anything external to the product itself.
- accident, misuse, neglect, or damage by you or any third party.
- use for purposes or in a manner other than as recommended or intended by the manufacturer or failure to follow the manufacturer’s instructions.
- damage caused by failure to follow the manufacturer’s care instructions or from use of inappropriate cleaning products or those of a corrosive and/or abrasive nature.
To make a warranty claim you should contact us at:
Land Rover Online Store
Monday to Friday: 9am to 5pm
Public Holidays: Closed
- Supply details of the warranty claim which include your personal details.
- Follow our product return instructions.
- Include details of when you bought the product and a copy of your receipt or online order number.
- You may be given a returns identification number, please include this number within the package and take note of this for your reference.
- Retain the proof of postage/carrier return.